Terms of service

Welcome to Surf Halo. These Terms & Conditions (“Terms”) explain how you can use our website and purchase products from our online store. By visiting our site or placing an order, you agree to these Terms, so please take a moment to read them carefully.

1. Using Our Website

You must be 18 years or older to make a purchase on our site. By using Surf Halo online, you confirm that you meet this requirement.

You agree not to misuse our website or break any laws while using it.

If we believe our website is being used improperly, illegally, or against these Terms, Surf Halo may restrict or block access without warning.

2. Product Details

We work hard to ensure product information on our site (such as descriptions, photos, and pricing) is accurate and current. However, mistakes can sometimes happen.

Surf Halo reserves the right to correct errors, update details, or change product information without prior notice.

3. Product Safety

Surf Halo surf hats are designed to provide added protection but should never replace safe surfing practices, proper supervision, or awareness in the ocean.

Users are responsible for exercising caution and following safety guidelines while using our products.

By purchasing and using our surf hats, you accept the natural risks associated with surfing and related activities.

For more details, please see our Disclaimer page.

4. Disclaimer

Use of our surf hats is at your own risk.

Surf Halo cannot guarantee protection from every type of injury or accident.

We are not responsible for injuries, damages, or losses arising from misuse, negligence, or unforeseen events.

Please read all safety information provided with your surf hat before use.

Questions about safety can be directed to us at hello@surfhalo.com.

5. Prices & Payments

All prices on our site are listed in the currency shown. Taxes, shipping, and handling charges may be added unless otherwise specified.

Payment is required in full when placing your order. We currently accept a range of payment methods, including PayPal.

Surf Halo may update prices, payment options, or terms at any time without notice.

6. Orders & Delivery

When you place an order, you’re making an offer to buy the products listed. Surf Halo reserves the right to accept or decline any order.

We aim to process and dispatch orders quickly, but delivery times depend on your location and chosen shipping method.

Responsibility for the goods passes to you once your order has been handed over to the delivery carrier.

7. Returns & Exchanges

If you’re not fully happy with your purchase, you may return it within 30 days of receiving it for a refund or exchange, subject to our Return Policy.

Please see our Return Policy for details on eligibility, steps, and conditions.

8. Intellectual Property

Everything you see on our website (images, text, graphics, designs, and logos) belongs to Surf Halo or its partners and is protected by law.

You may not copy, use, or share our content for commercial purposes without our written consent.

9. Limitation of Liability

To the extent permitted by law, Surf Halo is not responsible for any indirect, incidental, or consequential damages linked to your use of our website or products.

Our total liability to you will never exceed the amount you paid for the item in question.

10. Governing Law

These Terms are governed by the laws of New South Wales, Australia. Any disputes will be handled exclusively by the courts in that region.

11. Updates to These Terms

  • We may update or change these Terms from time to time. Updates take effect once they’re published on our website.

  • By continuing to use our site after changes are posted, you agree to the new Terms.

If you have any questions about these Terms, please contact us at hello@surfhalo.com.

Thanks for being part of the Surf Halo community.